Thank you for choosing Hotel Mahendra Prakash. We strive to provide the best service and experience for our guests. In the event that you need to request a refund, please review our refund policy outlined below.

1. Cancellation and Refunds:

1.1. Reservation Cancellations:
If you need to cancel your reservation, please notify us as soon as possible. The cancellation policy may vary depending on the type of reservation, the rate plan selected, and any special promotions. Please refer to your reservation confirmation or contact our customer support for specific details.

1.2. Refund Eligibility:
Refunds are subject to the terms and conditions of your reservation and applicable cancellation policy. Generally, refund eligibility is determined based on the timing of your cancellation and any penalties or fees outlined in your reservation confirmation.

1.3. Refund Process:
To request a refund, please contact our customer support team. Refunds will be processed using the original payment method provided at the time of booking. Please note that it may take a certain amount of time for the refund to be reflected in your account, depending on your financial institution’s policies.

2. Non-Refundable Reservations:

2.1. Non-Refundable Rates:
Certain reservations, such as promotional or discounted rates, may be designated as non-refundable. Non-refundable reservations are not eligible for refunds or cancellations. Please carefully review the terms and conditions of your reservation before booking.

2.2. Force Majeure:
In extraordinary circumstances beyond our control, such as natural disasters, government regulations, or other unforeseen events, we reserve the right to modify, cancel, or reschedule bookings without providing a refund. In such cases, we will make reasonable efforts to notify affected guests and explore alternative options.

3. Refunds for Services:

3.1. Additional Services:
If you have purchased additional services or amenities during your stay, such as spa treatments, tours, or restaurant reservations, please review the specific refund policy associated with each service. Refund eligibility may vary depending on the service provider and their terms and conditions.

4. Contact Us:

If you have any questions or need assistance regarding our refund policy, please contact our customer support team using the following contact information:

Hotel Mahendra Prakash
Lake Palace Road,
Udaipur, 313001, Rajasthan, India
info@hotelmahendraprakash.com
+91-294-2419811, 2411214

We recommend reviewing this refund policy before making a reservation. By making a reservation with us, you acknowledge and agree to the terms and conditions outlined in this refund policy.

Please note that this refund policy applies to direct bookings made through our website. If you have made a reservation through a third-party booking platform, please refer to their refund policy for more information.